Human Identification Professional Services: Validation

Confidence in your workflow

Whether you are in a casework or reference/database laboratory, our HID Professional Services (HPS) team is here to help you with the validation of new technologies, as well as the integration of existing technologies in any laboratory environment. Our team brings extensive knowledge and experience to all validation projects and works with all Applied Biosystems HID instruments and chemistries. HPS validation services are designed and delivered in compliance with recommended international standards and guidelines, including ISO 17025, the FBI QAS, SWGDAM, NATA, UKAS, KOLAS, NABL, and ASCLD/LAB-ANAB.

Customer spotlight

Partnering with HPS (Human Identification Professional Services) has significantly enhanced the DNA forensics laboratory division of St. Tammany Parish Coroner’s Office (STPCO) in Louisiana. By working closely with the HPS team, the laboratory has been able to integrate, validate, and implement the latest DNA workflow technologies, ensuring efficient and accurate analysis of forensic evidence. The services provided by HPS have helped the lab maintain a zero-case backlog and stay current with the evolving challenges of forensic science.

Read about STPCO’s experience, in their own words

Natasha H. Poe, DNA technical leader, forensics laboratory division of the St. Tammany Parish Coroner’s Office (STPCO), Louisiana

How we work

Using a consultative approach, the HPS team develops services to meet your technical, regulatory, and budgetary needs. The proven HPS project framework is based on standard needs. It allows flexibility to design a validation project specific to your organization, providing you with valuable deliverables, hands-on experience, and relevant training.


1. Project planning	2. Laboratory wet work	3. Data analysis & report writing	4. Teachback training
HPS validation specialists and project managers consult with you and develop a detailed experimental design that defines clear expectations for every laboratory process included in the project.	HPS provides consumables, stock DNA samples, and on-site specialists needed to produce the laboratory data for your service.	HPS completes a thorough and detailed data analysis. The data are converted into a comprehensive report package that is reviewed by an independent technical project manager and includes detailed figures, tables, and references.	Teachback trainings provide a summary of the key results from your validation. Teachback and supplemental trainings engage your staff to actively listen, participate, and understand their workflow.

The graphic above reflects the standard scope of studies conducted; specific steps may vary depending on customer requirements. All validations and performance checks are planned in collaboration with the customer, working closely with the technical project manager during the project planning phase to ensure alignment with the HPS design for each service tier.

Why HPS validation services?

Confirm your workflow performance is robust, reliable, and reproducible
Understand the characteristics and specifications of your system through detailed training
Understand how results compare between labs and/or instruments
Create a foundation for the development of robust SOPs and interpretation guidelines
Help ensure deliverables meet internationally recognized standards
Provide the best possible testing service for the people in your jurisdiction

"The HPS team validation experience opened our eyes to a whole array of techniques, process, and possibilities that made our team more efficient and improved our productivity."

Head of DNA Laboratory, forensic services of police, South Asia

"The rapid deployment of this new, state-of-the-art forensic science services center is allowing us to achieve our goals faster to provide forensic DNA testing in our community. The assistance of application experts was instrumental in speeding up the process and enhancing the quality assurance of validation so we can start processing DNA evidence."

Technical Leader, crime lab, US

HPS implementation accelerators

Implementation accelerators are designed to help you get online more quickly. Many labs experience delays after their validation due to bandwidth constraints for operational updates and staff training. HPS is here to assist with templates and consultations that can ease the burden of designing these processes while empowering you as the decision-maker.

We offer an assortment of support options to accelerate your timeline for getting online:

SOP templates that ease the burden of administrative updates so you can focus on decisions
Competency test templates and materials to accelerate documenting analyst readiness for the new workflow
Virtual training modules that help address any knowledge gaps
Consultations with experienced specialists to help build confidence in the new workflow