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Applied Biosystems™ 310 Genetic Analyzer Support
Explore the “Getting Started” and “Troubleshooting” sections for solutions to top inquiries and common problems. Browse through the “Guides and Tools” section to access comprehensive product-related support resources.
Getting Started
- How often should I perform maintenance on my Applied Biosystems™ 310 Genetic Analyzer?
- How long can I keep the polymer on the Applied Biosystems™ 310 Genetic Analyzer?
- How long can I keep the buffer on the Applied Biosystems™ 310 Genetic Analyzer?
- How often should I change the capillary on the Applied Biosystems™ 310 Genetic Analyzer?
- Can I connect the Applied Biosystems™ 310 Genetic Analyzer computer to my network?
Troubleshooting
- I have a red blinking light on the Applied Biosystems™ 310 Genetic Analyzer. What does it mean and how can I fix it?
- My capillary is stuck in the gel block on my Applied Biosystems™ 310 Genetic Analyzer, even after loosening the ferrule. What can I do?
- What is the white residue around the ferrule on my Applied Biosystems™ 310 Genetic Analyzer?
- The amber light on my Applied Biosystems™ 310 Genetic Analyzer continues to blink and won’t proceed to green like it normally does. What’s wrong?
- When I started my run on the Applied Biosystems™ 310 Genetic Analyzer, an error occurred: “Leak detected in the syringe pump” but I don’t see any leaks. What else might cause this?
Guides and Tools
Search our database for Product Documents: Manuals, Product Literature, Citations and References
Search our database for Quality and Safety Documents: SDS, COA
- Overview: Electrophoresis with Sanger Sequencing
- Overview: PCR for Sanger Sequencing
- Overview: DNA Isolation for Sanger Sequencing
- Citations: Sanger Sequencing Publications and Literature
- Selection Guide: Sanger Sequencing Instruments and Accessories
- Video: Manufacturing Sanger Sequencing Polymer
- Training: GeneMapper™ Software Theory and Software Demonstrations (2 hrs) (for US customers)
- Browse our site for: Training, Events and Webinars
- Capillary Electrophoresis Demo Software and Patches
- Minor Variant Finder: software for the detection and reporting of minor mutations by Sanger Sequencing.
- Thermo Fisher Cloud: a secure place to store, analyze, and share data
- Capillary Electrophoresis Guides and Catalog Download
Custom Services
Custom Primers and TaqMan™ Probes
Order oligonucleotides that are custom manufactured to your specifications, including 5’ fluorescent labeled primers and primer pairs for use in CE (Sanger) sequencing.
Instrument Management
One central location to handle all your Instrument and Services requests.
Compliance, Validation, and Calibration Services
Get compliance and validation services for Applied Biosystems™ and Ion Torrent™ instruments including next-generation and Sanger sequencing platforms as well as their connected computers and electronic records.
For Research Use Only. Not for use in diagnostic procedures.