How can I back up my SeqScape Software data?
Backing up data can help protect you from data loss and/or for sending data to Technical Support for troubleshooting. To export Projects, Project Templates, Reference Data Groups, Libraries, Analysis Defaults, Analysis Protocols, and Display Settings:
1. Go to the Tools menu and select SeqScape Manager.
2. Click on the tab that contains the file(s) you want to back up or export.
3. Select the file(s) that you want to export. Hold down the Shift key while selecting files to select a group of files, or the Control key to select multiple individual files. Once they are selected, click on Export at the bottom of the window.
4. Browse to the location where you want to save the files, and click Export to save them (Note: When selecting multiple files, the File name will appear as the pathway to the location where you are going to save the files.)
If you are performing a data backup, you will want to repeat steps 2-4 for each tab to make sure that all of your work is backed up. Once you have backed them up, save the files to the storage media of your choice (CD, DVD, network drive, flash drive).
Find additional tips, troubleshooting help, and resources within our Capillary Electrophoresis Software Support Center.
We are upgrading to the Windows 10 operating system. What are the compatible capillary electrophoresis secondary analysis software with Windows 10?
The following capillary electrophoresis secondary analysis software are compatible with Windows 10 (and also Windows 7):
-Sequencing Analysis Software v7
-SeqScape Software v4
-Variant Reporter Software v3
-GeneMapper Software v6
-Minor Variant Finder v1.2
-MicrobeBridge v1.1
Find additional tips, troubleshooting help, and resources within our Capillary Electrophoresis Software Support Center.
Where do I get the latest Applied Biosystems Capillary Electrophoresis Software patches?
Please visit our Applied Biosystems Genetic Analyzer Freeware and Patches website: https://www.thermofisher.com/sangerpatches
Find additional tips, troubleshooting help, and resources within our Capillary Electrophoresis Software Support Center.
How can I import my SeqScape Software data?
If you are upgrading or reinstalling software, you may want to import your data. To do so:
1. Go to the Tools menu and select SeqScape Manager.
2. Click on the tab where you want to import the data (e.g., if you want to import a project, click on the Projects tab).
3. Click on the Import button and select the files you wish to import. Then click Import.
After clicking on Import, a progress bar will appear on the screen. If the file is imported successfully, it will appear in the list for that tab. If the file is not, an error message will appear explaining why the file was not imported. In the example below, the Project name already existed in the database.
Correct the error by changing the Project name or removing the conflicting Project, and reimport the file.
Find additional tips, troubleshooting help, and resources within our Capillary Electrophoresis Software Support Center.
We just upgraded to SeqScape Software v.2.7 and I'm wondering if my old data files will work on it?
The SeqScape Software v.2.7 is compatible with the following data files:
-310 PC, Data Collection Software v.3.0, 3.1
-3100 series, Data Collection Software v.1.0, 1.1, 2.0
-3130 series, Data Collection Software v.3.0, 3.1, 4
-3730 series, Data Collection Software v.3.0, 3.1, 4
-3500 series, Data Collection Software v.1.0, 1.1, 2
Please note, upgrade will require Data Collection Software v.3.1 on the 3130 and 3730 series instruments for co-installation. System upgrade may be required.
For more information, please click here for the SeqScape Software v.2.7 datasheet (https://www.thermofisher.com/content/dam/LifeTech/Documents/PDFs/SeqScape-Software-v.2-7-datasheet.pdf).
Find additional tips, troubleshooting help, and resources within our Capillary Electrophoresis Software Support Center.
