Can I run the SeqStudio Flex Genetic Analyzer 24-Capillary Array on a SeqStudio 8 Flex Genetic Analyzer?
No, the SeqStudio Flex Genetic Analyzer 24-Capillary Array can be run only on a SeqStudio 24 Flex Genetic Analyzer.
Find additional tips, troubleshooting help, and resources within our Capillary Electrophoresis Instruments Support Center.
What are the unique features of the SeqStudio Flex Series Genetic Analyzer capillary arrays?
The SeqStudio Flex Series Genetic Analyzer capillary arrays have a new array frame which provides better support for the capillaries and a tab near the array tip which makes it easier to insert into the array knob.
Find additional tips, troubleshooting help, and resources within our Capillary Electrophoresis Instruments Support Center.
How often should I change the capillary array on my SeqStudio Flex Series Genetic Analyzer?
The SeqStudio Flex Series Genetic Analyzer capillary arrays are warrantied for a specific number of runs or until the expiration date printed on the array package, whichever comes first. If you notice that you are starting to get reduced data quality (e.g., shorter reads, trailing peaks in all 4 colors) even with the Sequencing Standard, these may be signs that the capillary array requires changing.
Find additional tips, troubleshooting help, and resources within our Capillary Electrophoresis Instruments Support Center.
Can the capillary arrays for the SeqStudio Flex Series Genetic Analyzers be used on the 3500/3500xL Genetic Analyzer and vice versa?
No, the capillary arrays for the 3500/3500xL Genetic Analyzers and the arrays for the SeqStudio Flex Series Genetic Analyzers are not interchangeable.
Find additional tips, troubleshooting help, and resources within our Capillary Electrophoresis Instruments Support Center.
How can I request assistance from Technical Support or Instrument Service for SeqStudio Flex Series Genetic Analyzers?
You can request assistance from Technical Support or Instrument Service on the SeqStudio Flex Series Genetic Analyzers via the Smart Help function. In order to use this function, access to Thermo Fisher Connect must be enabled. You can also contact Technical Support at techsupport@thermofisher.com or Service Support at instrumentsupport@thermofisher.com.
Find additional tips, troubleshooting help, and resources within our SeqStudio Flex Series Genetic Analyzers Support Center.
Find additional tips, troubleshooting help, and resources within our Capillary Electrophoresis Instruments Support Center.