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Enabling a global operations model for optimization and increased productivity
Welcome to Thermo Fisher Scientific’s innovative Remote Operations. Our complete solution empowers businesses to achieve remarkable levels of resilience, optimization, and productivity. Discover how we can help you transform your operations.
Remote Operations solution
Remote Operations is a comprehensive solution that includes innovative software, robust supporting servers, in-depth training, seamless installation, thorough integration, and continuous improvements. Our end-to-end offering helps ensure that your operations are always at peak performance.
Follow-the-sun operating model
Remote Operations enables you to implement a new, advanced, follow-the-sun operations model. Key features include:
- Resilience: Mitigate local interruptions by reallocating resources to other locations, ensuring business continuity.
- Optimization: Define user roles and permissions, schedule tool time effectively, and distribute resources optimally.
- Productivity: Increase real-world availability and utilization by employing idle remote systems.
- Capability: Exclusive features that are essential and more well-suited than other solutions.
Features of electron microscope Remote Operations
Powerful |
Secure |
Exceptional |
Near real-time operation: Experience operations similar to local control.* |
On-premise solution: Fully on-premise with no data outflow, ensuring IP protection. |
Connection quality indicator: Quickly assess network conditions and analyze risks before initiating new processes. |
Support for handpanels and keyboards: Utilize handpanels and keyboards for seamless control. |
Compliance with IT regulations: Adheres to your IT policies, with full control over operations. |
Advanced management features: Manage users and systems with extended possibilities for training, supervision, and scheduling. |
Technical support: Receive technical support as contracted for Remote Operations. |
Activity logs: Customers can monitor all activities, with logs stored locally for auditing and operational improvements. |
Automated processes: Automate manual processes to overcome barriers for over-the-ocean operations. |
Expert training: Benefit from tips and best practices from our experts who have been operating remotely for years. |
Secure network: Operates on the customer's network, supported by Thermo Fisher Scientific-provided hardware. |
Connected Care Portal integration: Analyze utilization and productivity to enhance operations.** |
*Excluding network latency. **Not all features available at launch. Upgrades will be provided and installed free of charge.
Our services
User control
Manage who accesses and uses your systems with granular control. Reject connections if in use and enable many-to-many connections for collaborative use cases.
Scheduling
Schedule tool usage for Remote Operations, allowing for "follow-the-sun" operations that maximize efficiency and productivity.
Technical support
Our support team provides upgrades, updates, fixes, and training, helping to ensure your operations run smoothly.
Success analysis
Integrated with the Connected Care Portal, our solution offers powerful productivity and comparison analysis, supported by Customer Success Managers exclusively for customers on an Accelerate or Advance service contract.
Benefits of Remote Operations for business optimization
Increased efficiency and productivity
Leverage technology for Remote Operations to streamline global operations and to control microscopes from afar, enhancing overall efficiency and productivity.
Cost savings
Significantly reduce operational costs by minimizing the need for on-site personnel and travel expenses.
Enhanced flexibility
Manage and operate a fleet of microscopes from virtually any location, allowing your business to quickly adapt to unexpected changes.
Access to a global talent pool
Hire top talent regardless of geographic location, utilizing their skills as needed, leading to a more diverse and skilled workforce.
Scalability
Easily adjust operations to meet varying demands without major infrastructure modifications.
For Research Use Only. Not for use in diagnostic procedures.