Comprehensive Service Solutions for Optimal Industrial Performance

Stay focused on what truly matters. We're here to serve you.

At Thermo Fisher Scientific, we strive to empower industries to improve their productivity and make informed process decisions. Through our service innovations, we uplift the work of those doing advanced imaging, gauging, materials characterization, bulk elemental analysis, process analysis, product inspection, and more. See how our services can help keep your instruments and business in top shape.

Our service plans

Our tailored service plans are crafted to provide maximum value and support for each of our product lines. These plans are designed to minimize downtime, help ensure optimal performance, and extend the lifespan of your equipment. To learn more about our service plans for your specific product, please visit the dedicated page by selecting the appropriate link below.

Service plans for bulk elemental analyzers

Our bulk elemental analysis product line includes OES and XRF spectrometers, as well as X-ray diffractometers. We also offer options to add automation to these products.

Service plans for materials characterization instruments

Our materials characterization product line includes ​
rheometers, viscometers, and extruders

 

Service plans for cross belt analyzer instruments

Optimize instrument performance with service and support for online sampling and elemental instruments.

Service plans for slurry analysis and sampling systems

Maximize uptime with service offerings for cross belt analyzer instruments.

Service plans for gauging

Our gauging product line includes mass profilometers, battery coating and thickness gauges, web coating and thickness gauges, and metal coating and thickness gauges.

Service plans for product inspection

Our product inspection product line includes metal detectors, checkweighers, and X-ray inspection machines.

 

Service plans for process analyzers

Our process analyzer product line includes slurry elemental analyzers and samplers, a particle size analyzer, a density gauge, and cross-belt elemental analyzers.


Our training capabilities

We are committed to empowering our customers through comprehensive training programs. We offer three distinct training plans designed to meet the diverse needs of your team:

  • Operator Training
  • Maintenance Training
  • Advanced Training Solutions. 

Proper regular training ensures that your staff remains proficient in the latest technologies and best practices, leading to improved operational efficiency, reduced downtime, and enhanced product quality. When you invest in our training programs, you equip your team with the knowledge and skills necessary to excel in their roles and drive your business forward.


On-demand services

On-demand services - Preventive maintenance

 

Protect your investment with regularly scheduled preventive maintenance (PM) to proactively identify and resolve potential issues before they happen. ​

 

Preventive care is critical to the life and availability of your instruments and equipment. Without regular maintenance, unattended, lingering problems can decrease instrument performance and lead to unnecessary downtime and unplanned service costs due to unexpected failures.

On-demand services - Corrective maintenance​

 

Maximize system uptime and ultimately extend the lift of your instrument with fast, professional support you can rely on. Our corrective maintenance services help achieve fast resolution for unplanned instrument maintenance.​

 

We also stock an extensive supply of original replacement parts, accessories, software, and consumables to keep your instruments performing at optimal levels.​