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A Thermo Scientific Niton elemental analyzer is ideal for material identification across many industries – scrap metal recycling, metal manufacturing, mining and geochemistry, automotive catalysts, oil/gas, and precious metals. Whether your analyzer is powered by LIBS or XRF technology, we have a qualified, trusted service team ready to support you.
Count on us to deliver industry-leading service and support.
Partner with us to care for your Niton XRF or LIBS handheld analyzer. We provide flexible service solutions to fit your needs, supporting you from setup and training to annual calibration services to ensure complete verification of system performance and extend instrument longevity.
Our service programs include value-added benefits to maintain the reliability of your analyzer and enhance your productivity.
Ensure the optimum performance of your analyzer with our calibration services. Our service team provides the following:
Our depot team provides instrument repairs AND proactive services to maintain instrument health with:
Rely on a service team that:
Contact our global service team for troubleshooting or general support throughout your analyzer’s lifecycle.
We are focused on providing updates to safeguard your data, stay current, and keep you productive. Software services confirm that your analyzer is:
Eliminate unnecessary downtime from parts wear & tear. Our service teams ensure:
Already have a Niton handheld analyzer? Check out the product support portal:
Rely on our dedicated service team to provide support solutions that align with your needs and budget requirements. We are committed to being your service partner now and in the future.
Global support, local feel.
Fast resolutions for instrument uptime.
Service expertise from a team that knows your instrument best.
Our customer service team is available to support you with:
United States: 1-800-875-1578
United States: PaiGlobalCustomerService@thermofisher.com
International: +1 49 9131 998 429 OR +49 89 3681 38
International: USTEW-PAI.service.emea@thermofisher.com
Do you have a question or need fast instrument resolution?
Our technical support team is available for the following:
United States: 1-800-374-1992 (Option 2)
International: +1 978-642-1100 (Option 2)
Global: FSI-Product.Support@thermofisher.com
We want to partner with you for continued service! Contact us about:
United States: 1-800-875-1578 (option 3)
International: +1 49 9131 998 429
Global: niton@thermofisher.com
Our customer service team is available to support you with:
United States: 1-800-875-1578
United States: PaiGlobalCustomerService@thermofisher.com
International: +1 49 9131 998 429 OR +49 89 3681 38
International: USTEW-PAI.service.emea@thermofisher.com
Do you have a question or need fast instrument resolution?
Our technical support team is available for the following:
United States: 1-800-374-1992 (Option 2)
International: +1 978-642-1100 (Option 2)
Global: FSI-Product.Support@thermofisher.com
We want to partner with you for continued service! Contact us about:
United States: 1-800-875-1578 (option 3)
International: +1 49 9131 998 429
Global: niton@thermofisher.com