We will be incorporating finesse.com into thermofisher.com!
Since Thermo Fisher Scientific Inc. acquired Finesse Solutions (Finesse) in 2017, we’ve focused on combining and aligning our business while maintaining the same customer-focused service and support you have come to expect from both Thermo Fisher and Finesse. We wanted to notify you of several changes related to this alignment. There are no actions required by you.
As part of our integration process we are making the following changes:
- Starting on February 1, 2019, newly manufactured products will be sold and shipped with updated branding and commercial documentation, including product names, labels, packaging, certificates, drawings and invoices. Updated examples are enclosed for your reference.
- Starting on November 1, 2018, all Finesse products will be rebranded as Thermo Scientific to align with our Thermo Scientific™ single-use products.
- On or after April 30, 2019, we will retire the finesse.com website when all information and content becomes available on thermofisher.com/sut under Bioproduction and Single-Use Bioprocessing
The branding and product name changes do not affect product form, fit, or function; product claims, testing methods, or product release criteria; or the manufacturing processes. Finesse Solutions, Inc. with its primary location at 3501 Leonard Court, Santa Clara, CA 95054, will continue as the manufacturing and selling legal entity of these products.
We want to emphasize that there is no action needed on your part. If you have any questions, please contact your sales representative or our Technical Support Team by email at techsupport.bioprocessing@thermofisher.com or by phone at +1 (435) 792-8500.
Updated commercial documentation
Starting on February 1, 2019, all commercial documentation will be updated to reflect Thermo Scientific product branding. We will be updating the logo and website references on the following materials, including:
- Updated product naming
- Product labels
- Handling labels
- Product packaging
- Invoices
- Drawings
- Certificates of Compliance
- Certificate of Compliance of Requirements
- Shelf Life Statements
These updates do not affect product numbers, SKUs, or customer- or product-specific information.
If you have any questions, please contact your sales representative or our Technical Support Team by email at techsupport.bioprocessing@thermofisher.com or by phone at +1 (435) 792-8500.
Current Product Name | |
Universal G3Lab Controller | Thermo Scientific HyPerforma G3Lab Controller |
G3Pro Controller | Thermo Scientific HyPerforma G3Pro Controller |
Universal G3Lite+ Controller | Thermo Scientific HyPerforma G3Lite Controller |
SmartGlass | Thermo Scientific HyPerforma Glass Bioreactor |
SmartRocker | Thermo Scientific HyPerforma Rocker System |
SmartVessel | Thermo Scientific HyPerforma Benchtop Single-Use Bioreactor |
SmartBag | Thermo Scientific HyPerforma Rock-IT BPC |
TruBio Software | Thermo Scientific TruBio Software |
TruChrom Software | Thermo Scientific TruChrom Software |
TruPur Software | Thermo Scientific TruPur Software |
TruFluor DO Sensor | Thermo Scientific TruFluor pH Sensor |
TruFluor DO Sensor | Thermo Scientific TruFluor DO Sensor |
SmartPuck pH+dO2 Sensor | Thermo Scientific pH+dO2 Sensor |
TrupH Sensor | Thermo Scientific TrupH Sensor |
TruDO Sensor | Thermo Scientific TruDO Sensor |
TruDO Optical Sensor | Thermo Scientific TruDO Optical Sensor |
Example of the current product label
Example of the new product label