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View additional product information for 42iQ Trace Level NO-NO2-NOx Analyzer - FAQs (42IQTL)
22 product FAQs found
The serialized DMCs are unique to your analyzer and its configuration. To understand which DMCs are serialized within your instrument, navigate to the Health Check menu via the Settings button on the home screen or the health check button on the status bar. From the Health Check menu, click on Status and Alarms. The analyzer's serialized DMCs can be found by clicking on the Serial Numbers button.
The embedded preventive maintenance schedule provides a warning when an item gets within 2 months of the replacement date. At that time, the line in the schedule will turn yellow and throw a gear icon notification to the status bar. The line will change from yellow to red once the item gets within 1 month of the replacement date. The gear icon will remain in place unless some activity is done to clear it.
There are a couple of ways to uniquely identify each instrument. The instrument ID or Modbus device ID is a user editable, numeric string. The instrument host name is a user editable alpha-numeric string for mobile search functionality. The host name can be used to access the instrument over TCP/IP but data download file names and reports will only reference the instrument serial number.
The iQ Series Gas Analyzer instrument configuration settings can be downloaded from the analyzer to a USB memory device.
There is no prioritization to the assignment of alarm or maintenance notifications by the iQ Series Gas Analyzer instruments, however, the way that those events generate email notifications is different. Upon power up, the analyzer waits 2 hrs to clear any alarms prior to sending any email notifications. Post start-up sequence, an alarm needs to be active for 5 continuous mins at which time an email notification will be generated and sent. The instrument will reflect an alarm condition on the status bar at any point that the instrument meets those alarm conditions, but an email will not be generated until any single alarm condition has existed for 5 continuous mins. Maintenance notifications generated by either predictive diagnostics or the embedded preventive maintenance schedule behave in the same manner, except that the alert must be active for 24 hrs prior to an email notification being sent.
There is no alarm history table created by the iQ Series Gas Analyzer instruments. Similar to iSeries instruments, you can log alarm history by configuring your data logging parameters to capture individual alarm states.
The measurement technology is fundamentally the same so many of the mechanical parts of the measurement benches are the same between iSeries and iQ Series Gas Analyzer instruments. The iQ Series DMC modules contain electronic/PCBA control which is different than iSeries instruments. The components that are interchangeable/backwards compatible between iSeries and iQ Series instruments on any given measurement bench are identified by part number in the manual.
The iQ Series mobile phone app is currently available for Apple iOS and Android operating systems. You may download the app at thermofisher.com/iqapp
No, the iQ Series mobile phone app refreshes automatically upon opening the app. All notifications will be visible at any point when the iQ mobile app is open but the app does not currently support push notifications.
Yes, remote monitoring is a powerful feature of the iQ Series mobile phone app but you can utilize the Contact Us and the Resources tab even if you choose not to connect to an instrument. All iQ Series Gas Analyzer instruments and their corresponding iSeries instrument documentation are available in the Resources section of the iQ Series mobile app.
Yes, we recommend connecting the iQ Series mobile phone app to the instrument network using VPN, which provides the app with the same stringent security levels as the VPN.
The iQ Series mobile phone app connects to the iQ Series Gas Analyzer instrument using the instrument's IP address. When you connect the instrument to a network, the instrument is given an IP address. Connect your mobile device to the same network, open up the iQ Series app on your mobile device and select Add. You will be prompted for the IP address which can be found by navigating to the Communications menu on the touch screen display on the instrument. Select Add Instrument. The mobile phone app connects to the instrument using the Modbus protocol. Since this protocol is not password protected, it is advised to access the instrument over the local network or a secure VPN.
Dual Range mode for the iQ Series Gas Analyzer instruments is identical to the comparable iSeries analyzer. However, as opposed to discrete range setting selections that exist in iSeries analyzers, the iQ Series user can enter any value within the acceptable range for that instrument.
There is a start up protocol that the iQ Series Gas Analyzers run through with each power cycle. Alarms will be thrown with any issue as a result of the start up protocol, and notification and troubleshooting of those alarm notifications is identical to any alarm notification generated under normal run time.
There are three forms of password protection in iQ Series Gas Analyzer instruments. The Graphical user interphase (GUI) security password can be set to prevent unauthorized users from changing configuration and settings from the front panel. The USB password can be set to prevent unauthorized users from connecting USB memory devices to the instrument. The Instrument password can be set to require a password to connect to the instrument over Ethernet using the MySQL, SNMP, and VNC protocols. Note that the Modbus, Streaming, and Bayern Hessen protocols do not support password protection, so they may be individually disabled to improve instrument security.
The title and status bars are fixed in the iQ Series Gas Analyzers. They remain in their locations regardless of where the user navigates to in the Graphical user interface (GUI). The icons and buttons on the title and status bars are fixed, however, the Favorites icon that is represented by an orange star in the status bar allows the user to create a menu of up to 9 custom GUI shortcuts.
There is no screen lock in the iQ Series Gas Analyzers. However, there is password protection to prevent any unauthorized configuration and settings changes.
The iQ Series Gas Analyzers are both dynamic (assigned by DHCP server) and static (manually assigned) IP address capable. Choosing the desired operating configuration can be set in the 'Communications' menu within the 'Settings' menu.
A total of 11 email addresses can be saved in theiQ Series Gas Analyzers; 1 primary contact and 10 courtesy copy (CC) contacts. You cannot discriminate what content goes to which email contacts. All emails generated by the instrument will be sent to the primary contact as well as any CC contacts listed.
A VPN server would have to exist within the network that the instrument is expected to operate in. If not, local IT would need to ensure that a VPN server is set up and available to facilitate the connection of the instrument. All supported methods to connect to the instrument can be found in the iQ Series Communications manual (https://assets.thermofisher.com/TFS-Assets/CAD/manuals/epm-manual-iQ-communications.pdf).
Currently, wireless connectivity to the iQ Series Gas Analyzers platform is capable via a wireless ethernet bridge. A wireless ethernet bridge is a commercial off-the-shelf intelligent network device that can be utilized to provide wireless ethernet capabilities to Thermo Fisher Scientific instruments that have only a wired ethernet port. A single bridge may be used to provide wireless ethernet to one or more instruments and may be mounted indoors or outdoors at a location up to 300 feet away from the instrument to provide optimal wireless coverage.
In addition to the wireless and ethernet communication protocols, digital and analog I/O communications are still supported for the iQ Series Gas Analyzers. Also, RS-232 and RS-485 communications are still supported, but the proprietary CLINK protocol has been replaced by a more capable Modbus implementation. All supported methods to connect to the instrument can be found in the iQ Series Communications manual (https://assets.thermofisher.com/TFS-Assets/CAD/manuals/epm-manual-iQ-communications.pdf).