How can I import Project Information into GeneMapper Manager?
Go to the Tools menu and select GeneMapper Manager.
Click on the tab for the file(s) you want to import.
Click on Import at the bottom of the window and select the files to be imported. Note: Multiple projects can be selected for importing at one time, but all other tabs are one at a time.
Once imported, the new files will appear in the list. When finished, click Done in the lower right corner.
Find additional tips, troubleshooting help, and resources within our Capillary Electrophoresis Software Support Center.
How can I back up my data files for DNA sequencing and fragment analysis applications, with the following extension, .ab1 or .fsa, on the capillary electrophoresis instruments?
The location of the sample files, .ab1 or .fsa, will either be in the Runs folder (D:/AppliedBio/310/Runs) on the ABI PRISM 310 Genetic Analyzer system or it will be determined by the Results Group in the Data Collection Software on the multi-capillary platforms. If you do not know where that location is, you can go to the Data Collection Software for your instrument and go to the Results Group section (top left corner in Unified Data Collection; for 3500 Data Collection, go to Library and in the Manage section, select Results Group), open the Results Group, and check the Sample File Folder location.
Save the files to the storage media of your choice (CD, DVD, network drive, flash drive).
Find additional tips, troubleshooting help, and resources within our Capillary Electrophoresis Software Support Center.
Do you have a manual uninstall procedure for Full Install configurations on a stand-alone computer for GeneMapper Software v.4.1?
Please download this PDF (http://www.thermofisher.com/content/dam/LifeTech/Documents/PDFs/GeneMapper-Software-v.4-uninstall-full-install.pdf) and follow the directions to uninstall GeneMapper Software v.4.1.
Find additional tips, troubleshooting help, and resources within our Capillary Electrophoresis Software Support Center.
I need to uninstall GeneMapper Software v.4.1 Client because of failed installation. How can I do this for Client Install configurations on a stand-alone computer?
Please download this PDF (http://www.thermofisher.com/content/dam/LifeTech/Documents/PDFs/GeneMapper-Software-v.4-1-uninstall-client-install.pdf) and follow the directions to uninstall GeneMapper Software v.4.1.
Find additional tips, troubleshooting help, and resources within our Capillary Electrophoresis Software Support Center.
We are upgrading to the Windows 7 operating system. Can I install GeneMapper Software v.4.1 on that?
Unfortunately, GeneMapper Software v.4.1 is not compatible with Windows 7. Please click here (https://www.thermofisher.com/content/dam/LifeTech/Documents/PDFs/GeneMapper-Software-v.4-1-datasheet.pdf) for the GeneMapper Software v.4.1 datasheet.
Find additional tips, troubleshooting help, and resources within our Capillary Electrophoresis Software Support Center.
