MagMAX™ Express Magnetic Particle Processor (AM-Applied Markets Customer) - FAQs

4 个常见问题解答

I am getting an error message with the MagMAX Express/KingFisher Flex instrument. What should I do?

Turn the instrument on and off to see whether the error message disappears. Alternatively, do a dry run without any samples. If the issue could be consumable dependent try a new set/lot of tip combs. If the error message repeatedly occurs, please contact Technical Support (techsupport@thermofisher.com).

What software can I use with the MagMAX-96 instrument?

The MagMAX-96 instrument is compatible with the old KingFisher software and the new BindIT software (designed for KingFisher Flex). We generally recommend using the BindIT software over the KingFisher software since it is the newer software and it is the only one that is compatible with Windows7 and newer Windows versions. The KingFisher software is only compatible with Windows XP.

What is the major difference between the KingFisher Flex and MagMAX Express-96 instruments?

- The KingFisher Flex instrument has the option of using a 24-Deep-Well head in addition to a 96-Deep-Well head.
- The KingFisher Flex instrument has a USB communications port, whereas the MagMAX Express-96 instrument only has a RS-232 port.
- The KingFisher Flex instrument uses snap-in heat blocks, while the heat blocks need to be screwed in for the MagMAX Express-96 instrument.
- Unlike the MagMAX Express-96 instrument, the KingFisher Flex instrument has a graphical user interface and expanded keypad (LCD screen).

Which automated magnetic particle processor should I use for animal health projects?

We recommend one of the following instruments:

- KingFisher Flex Purification System (Cat. No. 5400640)
- KingFisher Duo Prime Purification System (Cat. No. 5400110)
- MagMAX Express Magnetic Particle Processor (AM-Applied Markets Customer) (Cat. No. 4400075)