Genetic Analyzer Upgrade Kit (3500 to 3500xL) - FAQs

Is there a way to automatically upload my data into the Thermo Fisher Cloud app directly from the Applied Biosystems 3500 Genetic Analyzer, instead of using Data Collection Software?

If you are using the most recent version of Data Collection Software (v3.3), there is a way to automatically upload your data into the Thermo Fisher Cloud app from the instrument. When a run is complete, the data is stored in the results group folder that is specified in the plate record. The data will be automatically uploaded to your account if your User ID is the active ID. Results are saved in your account folders named by the plate and injections, not in the results group folder. Please go to page 43 of the 3500/3500xL Genetic Analyzer User Guide for Data Collection Software v3.3 (https://assets.thermofisher.com/TFS-Assets/LSG/manuals/100079380_3500v3_3RUO_UG.pdf) for details regarding the Thermo Fisher Cloud app.

If you are using Data Collection Software v3.1, you would have to manually upload your data into the Thermo Fisher Cloud app from your data folder on the computer.

Find additional tips, troubleshooting help, and resources within our Capillary Electrophoresis Instruments Support Center.