Custom PreAmp Pools, 1 mL - FAQs

How can I order a preamp primer pool If I use the online Custom Array Configurator to design and order a TaqMan Custom array plate or TaqMan Flexible Content panel array plates?

If you are placing the order, the online Custom Array Configurator allows you to order the preamp pool for the array plate when you finalize your order. On the "Custom Array Summary" page, there is a button to "Add Custom Preamp Pool (Optional)". Click this button before adding the array plates to your cart to order a custom preamp pool for your plates.

If you are reordering the preamp pool for a previous array plate order, you can contact genomicorders@thermofisher.com and provide the sales order number, part number, and lot number for the previous array plate to ensure the correct preamp pool is ordered.