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查看更多产品信息 4476207 - FAQs (4476207)
7 个常见问题解答
If you are placing the order, the online Custom Array Configurator allows you to order the preamp pool for the array plate when you finalize your order. On the "Custom Array Summary" page, there is a button to "Add Custom Preamp Pool (Optional)". Click this button before adding the array plates to your cart to order a custom preamp pool for your plates.
If you are reordering the preamp pool for a previous array plate order, you can contact genomicorders@thermofisher.com and provide the sales order number, part number, and lot number for the previous array plate to ensure the correct preamp pool is ordered.
The minimum amount of TaqMan Array plates needed to submit an order is based on the plate type:
• Inventoried TaqMan array plates: 1 plate
• TaqMan Flexible Content panel array plates: 6 plates
• Custom TaqMan array plates: 6 plates
• Specialty TaqMan array plates: 10-20 plates (depends on assay format and configuration). Please contact our Specialty Plates team at Specialty_Plates@thermofisher.com for details.
We recommend using our Plastics Selection Tool to verify which plates are compatible with your instrument model, https://www.thermofisher.com/us/en/home/life-science/pcr/pcr-plastics/plastics-selection-guide.html.
Based on our testing, the 96-well TaqMan Array Plates can be used on the following non-Applied Biosystem real-time PCR instruments:
• Standard (0.2mL) 96-well Plates: Bio-Rad IQ5
• Fast (0.1mL) Plates: Bio-Rad CFX Connect and Bio-Rad CFX96 Touch
The Specialty Configurator tool user guide can be downloaded from the Specialty Configurator Tool landing page (https://specialty-taqman-arrays.com/home.html) or accessed directly using the following link: https://specialty-taqman-arrays.com/content/dam/LifeTech/global/life-sciences/CellCultureandTransfection/platings/pdf/Specialty%20TAP%20TAC%20Configurator%20Tool%20User%20Guide.pdf.
The online Specialty Configurator tool allows for the configuration of Specialty TaqMan Array Plates and Cards that cannot be created using the Custom Array Configurator. This includes 384-well TaqMan Array Plates and TaqMan Array Plate/TaqMan Array Card products containing at least one Custom TaqMan assay or the following assay types:
• TaqMan SNP Genotyping assay
• TaqMan Copy Number assay
• TaqMan miRNA assay (Classic or Advanced)
• TaqMan Mutation Detection assay
The Specialty Configurator tool can also be used to obtain price estimates and quotes for ordering. You can access the tool on the Thermo Fisher Scientific website using the following link: https://specialty-taqman-arrays.com
Custom TaqMan Array Plates allow you to choose from any of our predesigned TaqMan Gene Expression Assays to configure your panel from scratch. They are only available in Standard 96-well or Fast 96-well plate formats, and there are 9 different layouts to select from.
Specialty TaqMan Array Plates allow you to expand your selection outside of our predesigned TaqMan Gene Expression Assays. They are available in Standard 96-well, Fast 96-well, and 384-well plate formats. If you want to configure a panel that contains the following assay types or custom plate layouts, we recommend ordering a Specialty TaqMan Array Plate:
• Custom TaqMan assays
• Predesigned TaqMan SNP Genotyping assays, TaqMan Copy Number assays, TaqMan miRNA assays (Classic or Advanced), and TaqMan Mutation Detection assays
• TaqMan assays manufactured by our Specialty Oligos group (e.g. Assays with nonstandard oligo concentrations, assays with extra oligos, assays with TAMRA or QSY probes, assays with oligos containing degenerate nucleotides)
• Duplexed TaqMan assays
• A combination of TaqMan assay types on one plate (i.e., TaqMan SNP Genotyping assays and TaqMan Gene Expression assays)
• A predesigned TaqMan Array Plate layout without the manufacturing control
• A plate layout that is not supported by the Custom Array Configurator for Custom TaqMan Array Plates
Beginning in April 2016, TaqMan documentation files for TaqMan Array Plates (assay information files (AIF), experimental setup files, and plate layout files) can be downloaded from the Thermo Fisher Scientific website at https://www.thermofisher.com/taqmanfiles. To obtain your TaqMan documentation files:
• Select the appropriate product type.
• Enter the information being requested for the product type.
• Fixed TaqMan array plates: Enter the Part number and Batch number
• TaqMan Flexible Content panel array plates/Custom TaqMan array plates: Enter the Sales Order number and Batch number
• Click Submit.