Wellwash™ Microplate Washer, Wellwash 1x12 - FAQs

View additional product information for Wellwash™ Microplate Washer - FAQs (5165040, 5165050, 5165000, 5165010)

18 product FAQs found

What accessories are available for use with my washer? Can I order extra bottles?

Yes. Please refer to the product brochure on the following page for a complete list of available accessories: https://www.thermofisher.com/us/en/home/life-science/lab-equipment/microplate-instruments/microplate-washers.html

Is my washer integratable with robotics?

Wellwash Versa is integrateable; basic Wellwash is not.

What are the dimensions / weight of the washers?

34.5 cm x 38.5 cm x 24.0 cm; 9 kg

What dispense volumes are allowed?

50-400 μL for 96 well plates, 20-120 μL for 384 well plates (384-well on Versa only) for dispense volumes are allowed.

What wash volumes are allowed?

50-1000 μL for 96 well plates, and 20-300 μL for 384 well plates (384-well on Versa only) wash volumes are allowed.

What is the residual volume specification for the washers?

Residual volume is less than 1.5 μL for both models.

What routine maintenance is required for the washers?

Routine maintenance recommendations are found in the user manual section titled “Maintenance: Regular and Preventive Maintenance”. We recommend performing the shutdown procedure in the section titled “Shutdown” at the end of each work day. User manuals are downloadable from the following links:
Wellwash https://assets.thermofisher.com/TFS-Assets/LCD/manuals/D01525~.pdf
Wellwash Versa https://assets.thermofisher.com/TFS-Assets/LSG/manuals/D01526~.pdf

I spilled some infectious material on the washer. How do I decontaminate it?

Follow the instructions in the user manual under “Decontamination Procedure”. User manuals are downloadable from the following links:
Wellwash https://assets.thermofisher.com/TFS-Assets/LCD/manuals/D01525~.pdf
Wellwash Versa https://assets.thermofisher.com/TFS-Assets/LSG/manuals/D01526~.pdf

I am getting an error message on my washer. What should I do?

Contact your local Thermo Fisher Scientific microplate instrument service group (www.thermofisher.com/contactus).

Can I use my Wellwash to wash 384 well plates?

Only the Wellwash Versa (Cat. No. 5165010 or 5165050) can wash 384-well plates. Washing 384-well plates requires the 16-tip wash head, which must be ordered separately (Cat. No. N10803).

Can I use my Wellwash to wash adherent cells?

Only the Wellwash Versa can be used to wash cells (Cat. Nos. 5165010 or 5165050). Cell washing requires the special cell wash head which must be ordered separately (Cat. No. N10802.)

What ships with the microplate washers? Do I need to order anything extra?

If you are only performing ELISAs in 96 well plates, you do not need to order anything extra. 5165000 Wellwash ships with one 8-tip wash head, 1 wash bottle and 1 waste bottle. 5165040 Wellwash ships with one 12-tip wash head, 1 wash bottle and 1 waste bottle. 5165010 Wellwash Versa ships with two 8-tip wash heads, 3 wash bottles and 1 waste bottle. 5165050 Wellwash Versa ships with two 12-tip wash heads, 3 wash bottles and 1 waste bottle. If you are washing adherent cells in 96 well plates on Wellwash Versa, you must order the special cell wash head (Cat. No. N10802). If you are washing 384 well plates on Wellwash Versa, you must order the 16-tip wash head (Cat. No. N10803.) Extra wash bottles, waste bottles, and bottle stands my be ordered separately as well.

Can I use my microplate washer as a dispenser?

For the 8- or 12-tip wash heads, dispensing accuracy is less than 5% at 300 μl and dispensing precision is less than 3% (CV) at 300 μl. If better accuracy and precision are required, please see our Multidrop Combi benchtop dispenser at https://www.thermofisher.com/order/catalog/product/5840300

Are any parts of Wellwash and Wellwash Versa autoclavable?

The following parts are autoclavable: cell wash head, liquid containers, liquid container caps, intake tubes, priming vessel, tube connectors.
The following parts are NOT AUTOCLAVABLE: aerosol cover, blank wash head, liquid filters, liquid level sensor assemblies, sensor nut, 1x8 wash heads, 1x12 wash heads, 1x16 wash heads.

If I order a new wash head, will it arrive already calibrated?

Yes, all wash heads are calibrated before they ship from the factory.

Are the Wellwash and Wellwash Versa CE / cSGSus / CSA / NRTL / UL / RoHS certified?

Yes, both microplate washers carry the following certifications: CE, cSGSus, CSA, NRTL, UL, RoHS.

My microplate washer tips are dripping onto the plate during the run, throwing off the volumes I programmed. Is this supposed to happen?

It is normal for the tips to drip while positioned above the Priming Vessel, but they should never drip over a plate. Please contact us at www.thermofisher.com/contactus.

My microplate washer is not pulling liquid through the tubings when I press the Prime button, even though it seems to be working. What should I do?

We recommend running the Boost prime option when the washer unit has not been used for a long time or when no liquid enters the channels during priming.