Here are some reasons why your cell culture could have failed:
- Did not store cells correctly: These cells should be stored in liquid nitrogen.
- Medium used was not the recommended one: The complete medium of Gibco H9-derived NSCs (Cat. No. N7800) and Gibco StemPro NSCs (Cat. No. A15654 or A15655) have different formulations. Extra components (heparin and ascorbic acid) need to be added into the medium to culture StemPro NSCs.
- Did not thaw cells correctly: Do not thaw the cells for longer than 2 mins at 37 degrees C. After cells have thawed, transfer to 50-mL tube first, then add pre-warmed complete medium drop-wise (approximately 1 drop per second) while swirling the tube.
- Did not count cell viability after thawing cells and did not seed them appropriately: You need to count cell viability with trypan blue. At least 1 x 10E6 viable cells/mL are provided in each vial. For H9-derived NSCs, recommended seeding density is > 1 x 10E5 viable cells/cm2. For StemPro NSCs, recommended seeding density (suspension) is >7 x 10E4 viable cells/mL.
- Plate is not coated or has been coated incorrectly: For H9-derived NSCs and adherent culture, you need to properly coat the tissue culture plate with Gibco Geltrex Matrix, fibronectin, or poly-L-ornithine/laminin, following instructions for coating. For StemPro NSCs, we recommend that you grow them in suspension culture, as adherent culture would trigger differentiation.
Find additional tips, troubleshooting help, and resources within our
Cell Culture Support Center.