Countess™ 3 FL Automated Cell Counter, 1 Ea. - FAQs

View additional product information for Countess™ 3 FL Automated Cell Counter - FAQs (A49866, A50303, AMQAF2000, A49892, AMQAF2001, A50299, A49893)

4 product FAQs found

If we have more than one Countess at our facility, do I need to purchase a Countess 3 21 CFR Part 11 Software Module (Cat. No A51025) for each Countess 3/3FL Automated Cell Counter?

Yes. Each Countess 3 21 CFR Part 11 Software Module (Cat. No. A51025) purchase covers only one Countess instrument.

Find additional tips, troubleshooting help, and resources within our Cell Analysis Support Center.

What is the activation key for the Countess 3/3 FL software?

The activation key is a file that can be downloaded from the Countess Software Downloads web page upon entering the Order ID and the instrument serial number on the prompt screen.

Find additional tips, troubleshooting help, and resources within our Cell Analysis Support Center.

I ordered the Countess 3 21 CFR Part 11 Software Module (Cat. No. A51025), what will I receive with my purchase?

With your purchase of the Countess 3 21 CFR Part 11 Software Module (Cat. No. A51025) you will receive an envelope with instructions on how to create a license key via Thermo Fisher Cloud and how to install this on your Countess 3 or 3 FL Automated Cell Counter.

Find additional tips, troubleshooting help, and resources within our Cell Analysis Support Center.

Can I use crystal violet with the Countess 3 (Cat. No. AMQAX2000) and 3 FL Automated Cell Counter (Cat. No. AMQAF2000)?

Yes. Crystal violet is compatible with Countess 3 (Cat. No. AMQAX2000) and 3 FL Automated Cell Counter (AMQAF2000) under brightfield mode detection.

Find additional tips, troubleshooting help, and resources within our Cell Viability, Proliferation, Cryopreservation, and Apoptosis Support Center.