Mother E-Base™ Integrated Power Supply (EU) - FAQs

My E-Gel iBase/PowerBase/E-Base system is continuously beeping and/or shows a steady red light. What am I doing wrong?

Check the E-Gel cassette and copper contacts. You can try replacing the gel cassette with a fresh gel cassette to see whether this fixes the problem. A cold cassette or improper operating conditions can also lead to this failure. Cassettes should be at room temperature for use; avoid storing at 4°C.

Find additional tips, troubleshooting help, and resources within our Nucleic Acid Purification and Analysis Support Center.