随附三个 48 孔反应板—一个背景板和两个含染料标准品的板(板 I 和 II)。板 I 含 FAM、JOE 和 ROX;板 II 含 SYBR™ Green I 和 VIC。
于 -15 至 25°C 下储存。避光储存。
有效期:自交付日起 12 个月
常见问题解答 (FAQ)
What does "Error - Cannot calculate Pure Dye Matrix" mean?
This issue can occur if the run is interrupted. To prevent this from happening in the future, avoid ending the PCR with an infinite hold stage or interrupting the run. Please send the file to techsupport@thermofisher.com so that our software group can attempt to recover the data.
What does "Error - Fatal Error Number 0x8158" mean?
This is generally caused by incorrect placement of tube strips, resulting in a sample block that can't properly be lowered. We recommend contacting Instrument Services to have an engineer walk you through a manual drawer-lowering process during instrument power-up. To prevent this from happening in the future, place tubes toward the middle of the block or use a placeholder strip on the opposing side to counterbalance block pressure.
What does "Error - Java.lang.IllegalArgumentException: One of the raw spectra is null" mean?
This issue can occur if the Start Run button is clicked more than once or if illegal characters are used in the experiment/file name. You can recover the data yourself by overriding the calibration file with one that represents the calibration status of the instrument when you ran that particular file. Use the toolbar at the top to navigate: Analysis then Override Calibration then Use Calibration From Another File.
What does "Error - Cannot open the file because file contents are not recognized" mean?
This issue can occur if duplicate samples are added to the experiment, if illegal characters are used in the experiment/file name, or if the file extension was changed to .eds from a different extension.
Please send the file to techsupport@thermofisher.com to attempt recovery.
What does "Error - Analysis failed due to GExSession doesn't exist in context" mean?
This error means that the data collection was not turned on as appropriate. If this is inadvertently turned off, no data will be collected. Thus, the data are not retrievable in such a file.