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Environmental and process monitoring instruments support critical decisions across many disciplines, including air quality, emissions, worker exposure, process control, sulfur analysis, and flow measurement applications. Keeping these instruments properly maintained helps teams achieve more uptime, manage maintenance planning, protect data continuity, and respond more efficiently when service is needed.
Thermo Fisher Scientific environmental and process monitoring service resources are designed to help customers get more value from their instruments across the equipment lifecycle, providing support for preventive maintenance and technical training, plus calibration, repair, and troubleshooting.
Thermo Fisher Scientific process monitoring services help customers plan maintenance, access technical support, align spare parts, and strengthen operator knowledge through training resources.
Service resources may include:
Supported process monitoring instruments may include:
Environmental monitoring instruments are used in ambient air monitoring, source emissions monitoring, particulate monitoring, industrial hygiene, and fugitive emissions applications. Service support can help teams manage instrument maintenance, repair, calibration, and documentation needs.
Having the right spare parts available helps maintenance teams plan timely service activities, respond to instrument needs, and support equipment availability. Spare parts kits can also help simplify ordering by grouping commonly used components for selected maintenance activities.
Using Thermo Scientific spare parts and kits can help your team:
For customers in North America, many environmental and process monitoring spare parts are available on thermofisher.com and can be ordered online.
To find available spare parts online:
For customers outside North America, or for parts that are not available online, please request a quote using the online service form.
Training helps operators, engineers, and maintenance teams build the knowledge needed to operate, maintain, and troubleshoot supported environmental and process monitoring instruments.
Training may helpful to teams working with different types of analyzers:
Training can help teams improve their product knowledge and build confidence in daily instrument operation, while supporting maintenance readiness.
When your team needs service outside of a service plan, Thermo Fisher Scientific offers on-demand service options for eligible environmental and process monitoring instruments. Availability may vary by product line, region, and instrument status.
On-demand service capabilities may include:
Preventive maintenance
Planned maintenance support helps keep instruments operating according to service recommendations and site requirements.
Corrective maintenance
Service support can help diagnose instrument issues and return equipment to operation.
Calibration services
Calibration support for eligible instruments helps maintain measurement performance and support quality or compliance workflows.
Factory repair
Depot repair support may be available for instruments that need factory evaluation, repair, calibration, or service documentation.
The latest software and firmware versions are available on specific instrument product pages. Search for your product on thermofisher.com, open the product page, and review the available downloads or resources section.
When instrument questions or issues arise, technical support can help your team identify the correct next step. Thermo Fisher Scientific technical support resources can assist with troubleshooting, product questions, service routing, and guidance on available documentation or parts resources for eligible environmental and process monitoring instruments.
Technical support may help with any number of issues:
For urgent service needs, customers can also use the service form to request support from the appropriate environmental or process monitoring service team.
Thermo Fisher Scientific offers service resources for eligible Thermo Scientific environmental and process monitoring instruments These resources include spare parts, service plan information, technical training, technical support, preventive maintenance, corrective maintenance, calibration, field service, and factory repair.
Process monitoring services support instruments used in production and process applications, including process mass spectrometers, sulfur analyzers, flow computers, Thermo Scientific Sentinel PRO systems, and APIX systems. Environmental monitoring services support instruments used in ambient air monitoring, source emissions monitoring, particulate monitoring, industrial hygiene, and fugitive emissions applications.
Customers in North America can search for their instrument on thermofisher.com, open the product page, and scroll to the “Available spare parts” section to view and order many spare parts online. Customers outside North America, or customers who cannot find the required part online, can request a quote using the online service form.
Spare parts kits can help maintenance teams keep commonly used components available and ready when needed. This helps support planned maintenance, simplify ordering, and reduce time spent identifying individual parts for selected service activities.
Yes. Technical training is available for selected environmental and process monitoring instruments. Training can help operators, engineers, and maintenance teams build product knowledge, support maintenance readiness, and improve confidence in daily instrument operation.
On-demand service options may include preventive maintenance, corrective maintenance, calibration services, factory repair, field service, and technical support. Availability may vary by product line, region, and instrument status.
Use the technical support or service request form to describe your instrument, product line, and support need. The service team can help route your inquiry to the appropriate environmental or process monitoring support resource.
This hub supports routing for Thermo Scientific environmental and process monitoring instruments, including gas analyzers, gas calibrators, particulate monitors, Mercury Freedom systems, industrial hygiene instruments, fugitive emissions instruments, process mass spectrometers, sulfur analyzers, flow computers, Sentinel PRO systems, and APIX systems.
Service availability, response times, training options, spare parts access, and on-demand service capabilities may vary by product line, instrument status, and region. Please contact your local Thermo Fisher Scientific representative or submit a service request to confirm available options for your location.