Service solutions that keep you up and running

Thermo Fisher Scientific Service Solutions are an essential part of your instrument’s lifecycle—engineered to ensure optimal performance for your time-critical applications.

 

When you partner with us, you gain access to factory-trained engineers—trained where your instruments were built—and OEM-certified spare parts made specifically for your system. Our expert service team is deeply integrated into every stage of your product’s life, helping you protect your investment and maintain operational continuity.


Optimizing productivity and performance

Process mass spectrometers play a critical role in your operations—so keeping them in peak condition is essential. When you partner with Thermo Fisher Scientific, you gain access to expert service and support designed to maintain performance, reduce downtime, and protect your investment.

 

Our comprehensive service approach includes:

  • Preventative maintenance tailored to your system
  • Application-specific technical support from experienced engineers
  • OEM-certified spare parts
  • Priority response times and minimal disruption

Whatever your application, we’re here to help you maximize uptime and keep your operations running smoothly—with minimal effort on your part.

Explore service offerings

Our Global Service Team is focused on solving your equipment issues, providing you world-class training and technical support.

Technical training registration site

Customer training programs include manuals, videos and other educational materials to help customers gain the knowledge they need to make sure instruments are up and running quickly and continuously.

Spare parts and kits (US ONLY)

Maximize performance and uptime with factory-certified parts designed specifically for your analytical instrument.

Depot centers service request

North America (including Canada) and South America
We provide service for repair and calibration.


For Research Use Only. Not for use in diagnostic procedures.