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Welcome
Thermo Fisher Scientific is your partner at the bench—joining with you to evolve your products and services to keep pace with the fast-moving world of science and discovery.
That partnership begins here, with resources to help you navigate the ordering and support process of our broad portfolio of high-quality products, most of which you can order right here on thermofisher.com.
Have a question now? For additional support or help, please email us below:
The world leader in serving science
Our mission is to enable our customers to make the world healthier, cleaner, and safer. Whether they are improving life for patients, protecting our global climate, or keeping people safe, our customers look to Thermo Fisher Scientific for innovative solutions. Products and services sold under the following Thermo Fisher Scientific brands enable customers to push science and technology a step beyond.
We champion science because we're scientists too.
Your next step: Create your account
What are the benefits of registering for an online account?
- Place an online order, check order status and track shipments
- Create saved carts, shared lists and manage recurring orders
- Add multiple products to your order using Quick Order Tool
- Apply promotions and quotes for special pricing and generate a web quote
- Access multiple invoices, obtain product documents, signed proofs of delivery and request a return or report order issues
- Access to webinars, application, and instrument training courses
- Easy access to key technical product documents
- Invite a colleague to your institution's account
Watch this video to learn how to easily track your order shipments using our self-service tool.
Vendor registration
To facilitate a seamless partnership, we encourage our customers to register Thermo Fisher Scientific in their vendor systems. This ensures efficient transactions and access to our comprehensive range of products and services. We have prepared a Standard Response packet that contains all necessary information about our business and capabilities. Please refer to this packet for detailed information on our company, including contact details, financials, quality certifications, and more. You can access the Standard Response packet(s) here:
Help & support
Have questions about online ordering?
Here is a list of the most common FAQs.
Prefer to talk to someone?
Customer Service: Order placement, order status, product availability, list price quotes and all general inquiries
Call us: 800-955-6288 Option 1
Technical Support: Technical-related product inquiries or troubleshooting
800-955-6288 Option 2
Questions about pricing?
Let us connect you to your sales representative for assistance.
Searching for Documents and Certificates?
Search for Documents specific to your products.
Looking for additional learning?
Our Learning Centers include application notes, handbooks and sourcebooks, webinars, white papers, how-to videos, case studies, scientific posters, product selection guides, and more.
You may also be interested in:
The Jump Start Program is an exclusive partnership designed to help you achieve your research and commercialization goals. We understand the unique challenges involved in setting up a new lab or expanding an existing one. That’s why we partner with you throughout the entire process, providing the tools, resources and support to help you realize the full potential of your new lab.
Having the latest technology available is critical to your success. Did you know that you can partner with us to finance your new lab equipment making it even easier to keep pace with advancing technology? Our team understands the business challenges you face and how to overcome them by delivering solutions that support your business goals and budget.
The Aspire Member Program is designed to celebrate scientists like you. As a member, enjoy exclusive discounts, free products, and fun science rewards.
You are now ready to start your journey with Thermo Fisher Scientific. You can rely on us to provide you with outstanding products, service, and support.
