Where can I download the latest BED file for the Oncomine Breast cfDNA Research Assay v2?
The latest BED files can be downloaded from the Oncomine Breast cfDNA Research Assay v2 product page at https://www.thermofisher.com/order/catalog/product/A35865.
I created a planned Oncomine Breast cfDNA Research Assay v2 run in my Torrent Suite Software but cannot see it on my Ion GeneStudio S5 Series system. Why is this?
It is possible that there is a communication problem between the Ion GeneStudio S5 Series system and the server. We recommend shutting down the system, waiting for 2 minutes and then rebooting. If that does not work and if you are using the Ion S5 XL System, we recommend turning off the server and the system for 2 minutes. Then, attach a keyboard and monitor to the server and turn the server back on. Log in to the server and make sure you can connect to it via your web browser. Then, turn on the system. If the planned run does not appear, please contact Technical Support at techsupport@thermofisher.com for further assistance.
Why don't I see the Oncomine options in my Torrent Suite Software when planning an Oncomine Breast cfDNA Research Assay v2 run?
You would need to use Torrent Suite Software version 5.2 or later in order to see Oncomine options.
Can I run the Oncomine Breast cfDNA Research Assay v2 on the Ion S5 System or an Ion GeneStudio S5 Series system with a 510 or 520 chip?
The Oncomine Breast cfDNA Research Assay v2 has only been validated on the Ion 530 and 540 chips at this time.
Can I run the Oncomine Breast cfDNA Research Assay v2 on the Ion Proton System with a PI chip?
The Oncomine Breast cfDNA Research Assay v2 has only been validated on the Ion 530 and 540 chips at this time.