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Services for the Helios MX1 PFIB-SEM
In the semiconductor industry where fabrication plants (fabs) operate 24/7 and production lines represent millions in potential revenue, our Exceleration Services Transform & Thrive Contracts are engineered to meet the uncompromising demands of high-volume manufacturing (HVM) to deliver a guaranteed uptime of 92% along with the precision and speed that are non-negotiable in this environment.
Driving uptime. Accelerating innovation. Powering every wafer.
Transform & Thrive services are complete support offerings designed around the operational needs of semiconductor fabs, combining expert field support, advanced digital monitoring, time-critical logistics, and global technical expertise.
By helping to ensure that your electron microscopes remain available and supported with rapid technical response, Transform & Thrive services enable you to:
- Minimize unplanned downtime
- Accelerate issue resolution
- Sustain yield and throughput
Backed by Thermo Fisher’s global service infrastructure, advanced digital capabilities, and deep expertise in electron microscopy, Transform & Thrive services deliver measurable business impact.
Comprehensive Services for High-Volume Manufacturing
A multi-layered service approach combining digital monitoring, seamless fab integration, performance-driven service levels, expert support, strategic parts management, and 24/7 operational support.
Maximize Helios MX1 PFIB-SEM performance, quality, and uptime from day one
Your electron microscopy (EM) system is engineered for exceptional resolution and reliability—but its performance depends on more than its advanced technology and software. Environmental factors like electromagnetic interference (EMI), vibrations, acoustics, temperature, and humidity can all cause deviations from system specifications and impact the quality of your data.
Our Site Services team can partner with you to help ensure you get the most out of your EM investment, from selecting the right physical placement to maintaining optimal site conditions.
Whether you're preparing a new EM lab, planning site modifications, or renovating and existing facility, our Site Services team can help ensure the environment surrounding your instrument supports optimal performance—and enhances the speed and reliability of your workflow.
For Research Use Only. Not for use in diagnostic procedures.